Microsoft Q5N-00001

Overview

The Microsoft Q5N-00001 is a 65 watt power supply designed specifically for Surface laptops that use the standard barrel connector for charging. It provides reliable and consistent power to keep your device running during extended work sessions, online classes, or casual streaming. Alongside the main charging cable, it features a USB-A port that allows you to charge a phone, tablet, or wireless accessory simultaneously, reducing the need for multiple chargers.

Its compact design and worldwide voltage compatibility (100–240 volts) make it a practical choice for users who travel frequently or need a convenient spare charger for home or office use.

Key features

• 65 watt output tailored to meet the power needs of Surface laptops, ensuring efficient and stable charging
• Barrel connector that fits directly with compatible Microsoft Surface devices for a secure connection
• Additional USB-A port to charge a secondary device at the same time, freeing up outlets and simplifying your charging setup
• Supports a wide input voltage range (100–240 volts), making it suitable for use in most countries with the appropriate plug adapter
• Wall-mounted design that saves desk space and is easy to pack for travel, fitting neatly into backpacks or carry-ons
• Includes a detachable USB cable and barrel connector cable for flexible and convenient use

Key specs

• Output power: 65 watts
• Connector type: standard barrel connector for Surface laptops
• Additional port: USB-A for charging secondary devices
• Input voltage: 100–240 volts AC
• Power supply type: wall-mounted adapter
• Included cables: barrel connector cable and detachable USB cable

Connectivity and compatibility

This power supply is compatible with Microsoft Surface laptops that charge via the barrel connector, providing a direct and reliable connection. The USB-A port supports charging for a variety of devices such as smartphones, tablets, and wireless accessories, making it a versatile addition to your charging setup.

Its wide input voltage range ensures it can be used internationally with the correct plug adapter, which is ideal for travelers and remote workers who need dependable power on the go.

Ideal uses and environments

This power supply fits well in home offices, classrooms, and remote work environments where Surface laptops are used extensively. It is also a strong choice for commuters and frequent travelers who require a compact and efficient charger that can handle multiple devices simultaneously. The wall-mounted design helps keep workspaces tidy and organized, while the USB-A port adds convenience for charging additional gadgets without extra adapters.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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