The warranties
At Being Shipped, we act as resellers of a variety of products that may come with a manufacturer’s warranty. It is essential for our customers to understand that any matters related to product warranties are to be handled directly between the customer and the product manufacturer. As a reseller, we do not manage or administer warranty claims on behalf of the customer.
The warranties associated with the products we sell are provided solely by the manufacturers. Any issues related to defects, repairs, or replacements covered under these warranties must be addressed directly with the manufacturer. We are not responsible for determining the terms, conditions, duration, or coverage of these warranties, as they are entirely at the discretion of the manufacturer.
For most products, we provide information about the duration of the manufacturer’s warranty. If this information is not specified for a particular product, customers are welcome to contact us for assistance or reach out directly to the manufacturer. We recommend doing so if the warranty details are an important factor in making a purchase decision.
We also advise customers to retain their proof of purchase and the original packaging of the product, as these may be required by the manufacturer to process any warranty claims. While we do not handle warranty claims, we are available to assist by providing information on how to contact the manufacturer’s support team.
It is the customer’s responsibility to initiate any warranty claims directly with the manufacturer. We encourage customers to review the manufacturer’s warranty terms and conditions to understand what is covered and any specific requirements for making a claim.
We are always here to answer any questions regarding this policy and to provide further guidance when needed. However, please be aware that we cannot intervene or take responsibility for the resolution of warranty claims or their outcomes.
Thank you for your understanding, and we appreciate your trust in our store.