Poly 786C5AA

Overview

The Poly 786C5AA is a USB Type-C Bluetooth adapter designed to provide reliable wireless audio connectivity for laptops and desktop computers. It supports Bluetooth 5.1 technology, enabling compatible Poly headsets to maintain clear connections at distances up to 50 meters (164 feet). This adapter is ideal for users who need seamless switching between two devices, such as a computer and a phone, during busy workdays.

Key features

• Bluetooth 5.1 technology ensures stable and extended wireless range for uninterrupted audio.
• Ability to remember and switch quickly between two paired devices, simplifying multitasking across calls and media.
• Intuitive LED indicators provide real-time status for active connections, music streaming, and Microsoft Teams usage.
• Low energy consumption helps extend battery life on both the headset and the connected computer.
• Compact USB-C design fits directly into modern Windows and macOS systems without extra cables, keeping workspace tidy.
• Small form factor leaves adjacent ports accessible and makes it easy to carry in a laptop sleeve for mobile professionals.

Key specs

• Bluetooth version: 5.1
• Wireless range: up to 50 meters (164 feet)
• Interface: USB Type-C
• Compatibility: Windows and macOS systems
• LED indicators: call, music, and Microsoft Teams status

Connectivity and compatibility

This adapter connects via USB-C, which is standard on most recent laptops and desktops, eliminating the need for adapters or dongles. It supports Bluetooth 5.1, which improves connection stability and range compared to earlier versions. The device works seamlessly with both Windows and macOS platforms, making it a versatile choice for mixed-device environments.

Ideal uses and environments

The Poly 786C5AA fits well in home offices, shared workspaces, and corporate environments where users rely on wireless headsets for calls and media. Its ability to switch between two devices is particularly useful for professionals who manage calls on both computers and smartphones. The compact design suits commuters and hybrid workers who need a portable, easy-to-use Bluetooth solution that does not clutter their workspace.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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