Dell 9JDKV

Overview

The Dell 9JDKV is a 2K QHD webcam designed to deliver high-resolution video for daily calls and meetings. It captures video at 1440p resolution and 30 frames per second, ensuring smooth motion and clear details. With features like High Dynamic Range and Facial Detection Auto Exposure, it balances lighting to keep your face well lit even in challenging environments. This webcam is ideal for remote work, virtual classrooms, and video chats, fitting seamlessly into home offices and shared conference spaces.

Key features

• 2K QHD 1440p video at 30 fps provides sharp and smooth visuals for professional-quality video calls
• High Dynamic Range balances bright and dark areas to maintain natural colors in mixed lighting conditions
• Facial Detection Auto Exposure automatically adjusts for backlighting to keep your face clearly visible
• Temporal and spatial noise reduction reduce graininess in low-light settings, preserving image clarity
• Selectable 78-degree or 65-degree field of view allows you to choose between wider group shots or tighter head-and-shoulder framing
• 2x digital zoom offers precise control over framing without losing image quality
• Integrated physical privacy shutter provides immediate lens coverage for security and peace of mind
• Certified compatibility with Microsoft Teams and Zoom ensures smooth integration with popular video conferencing platforms
• Plug-and-play USB-A 2.0 connection works with Windows and macOS computers for easy setup
• Optional Dell Peripheral Manager software enables simple adjustments to zoom, framing, and color settings without complex menus

Key specs

• Resolution: 2560 x 1440 (2K QHD)
• Frame rate: 30 frames per second
• Field of view: selectable 78° or 65°
• Zoom: 2x digital zoom
• Connection: USB-A 2.0
• Compatibility: Windows and macOS
• Privacy: physical shutter included

Connectivity and compatibility

The webcam connects via a USB-A 2.0 cable, making it compatible with a wide range of Windows and macOS computers. It supports major video conferencing applications such as Microsoft Teams, Zoom, Skype, Google Meet, and FaceTime, ensuring you can join meetings without compatibility issues. The plug-and-play design means no complicated drivers are needed, and Dell Peripheral Manager software offers additional control for fine-tuning your video settings.

Ideal uses and environments

This webcam is well suited to professionals working remotely, students attending virtual classes, and anyone who frequently participates in video calls. Its ability to handle mixed lighting and low-light conditions makes it a strong choice for home offices, shared conference rooms, and dorm rooms. The adjustable field of view and digital zoom provide flexibility for both individual presentations and small group meetings, while the privacy shutter adds a layer of security for everyday use.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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