Eaton INDGW-X2

Overview

The Eaton INDGW-X2 is a gigabit industrial remote management adapter designed to integrate seamlessly with Eaton UPS systems via the X-Slot interface. It enables network administrators to monitor critical power parameters such as voltage, load, and battery status remotely through any web browser or compatible monitoring platform. With its gigabit Ethernet connection, the adapter ensures fast and reliable data transfer, making it suitable for modern data center environments and distributed IT infrastructures.

Key features

• Gigabit Ethernet connectivity that supports high-speed data transfers without network bottlenecks
• Compliance with UL 2900-1 and IEC 62443-4-2 cybersecurity standards to safeguard sensitive power infrastructure
• Direct installation into Eaton X-Slot UPS units for straightforward integration
• Built-in RESTful API served over HTTPS, allowing software teams to access live metrics and automate shutdown procedures
• Secure SMTP support for immediate email alerts when power thresholds are exceeded
• Real-time clock with battery backup and NTP synchronization to maintain accurate timestamps during outages
• Configurable password policies and encryption to prevent unauthorized access and maintain compliance

Key specs

• Network interface: RJ-45 wired Ethernet supporting gigabit speeds
• Cybersecurity certifications: UL 2900-1 and IEC 62443-4-2
• API type: RESTful API over HTTPS
• Alerting protocol: Secure SMTP for email notifications
• Real-time clock: Battery-backed with NTP synchronization
• Compatibility: Fits Eaton UPS units with X-Slot interface

Connectivity and compatibility

The adapter connects via a standard RJ-45 port, ensuring compatibility with existing network switches and infrastructure. Its gigabit Ethernet support allows it to integrate smoothly into data center networks without slowing down communication. Designed specifically for Eaton UPS systems with an X-Slot, it provides a direct and reliable link between power equipment and network management tools.

Performance and reliability

With a focus on secure and accurate power monitoring, the INDGW-X2 offers robust encryption and password controls to protect against unauthorized access. Its compliance with stringent cybersecurity standards makes it suitable for regulated environments. The inclusion of a battery-backed real-time clock ensures that logs and alerts maintain precise timing even during power interruptions, which is critical for troubleshooting and compliance audits.

Ideal uses and environments

This adapter is well suited to IT teams managing distributed branch offices, edge computing racks, or large colocation facilities where remote visibility into power status is essential. It supports proactive maintenance and rapid response to power events, reducing the need for on-site visits and minimizing downtime for critical workloads. Facilities requiring secure, compliant, and high-speed power management will find this adapter a strong fit for their infrastructure.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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