Acer NX.HKKAA.004

Overview

The Acer NX.HKKAA.004 is a Chromebook Spin 311 notebook designed for users who need a lightweight device that handles everyday tasks efficiently. Powered by an Intel Celeron N4000 processor, it delivers smooth performance for web browsing, document editing, and streaming. The 11.6-inch HD touchscreen offers a responsive and interactive experience, while 4 GB of RAM ensures multitasking remains fluid. With 64 GB of eMMC storage, it provides enough space for essential files and offline access to Google Docs.

Key features

• Touchscreen display that supports intuitive navigation and direct interaction with apps and content
• Intel Celeron N4000 processor optimized for quick startup and efficient handling of everyday computing tasks
• 4 GB RAM to maintain smooth performance when multiple browser tabs or applications are open
• 64 GB eMMC storage balances local file access with cloud integration for flexible data management
• Chrome OS offers fast boot times and seamless integration with Google services and apps
• Spill-resistant keyboard designed to protect against minor liquid accidents in busy environments
• Compact and lightweight chassis that fits easily into backpacks, making it ideal for students and commuters

Key specs

• Processor: Intel Celeron N4000
• Memory: 4 GB RAM
• Storage: 64 GB eMMC
• Display: 11.6-inch HD touchscreen (1366 x 768)
• Operating system: Chrome OS

Connectivity and compatibility

This Chromebook supports standard wireless connectivity for internet access and cloud-based workflows. Its Chrome OS environment ensures compatibility with a wide range of web applications and Google services, making it suitable for users who rely on cloud storage and online collaboration tools.

Ideal uses and environments

The Spin 311 is well suited to students, remote workers, and casual users who need a portable device for browsing, video calls, and document management. Its spill-resistant keyboard and compact size make it a practical choice for classrooms, coffee shops, and commuting scenarios where durability and mobility are important.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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