Acer NH.QJQAA.004

Overview

The Acer NH.QJQAA.004 is a Predator Helios 16 gaming laptop that delivers a powerful combination of performance, visuals, and portability. It features a 13th Gen Intel Core i7-13700HX processor capable of boosting up to 5 GHz, paired with NVIDIA GeForce RTX 4060 graphics to handle modern games with ray tracing and DLSS 3 technology. The 16-inch WQXGA Mini LED display offers a sharp 2560 × 1600 resolution with a 165 Hz refresh rate and 3 ms response time, making it well suited for fast-paced gaming and esports.

Key features

• High-performance Intel Core i7-13700HX processor that adapts to demanding tasks and gaming sessions.
• NVIDIA RTX 4060 graphics with 8 GB GDDR6 memory and DLSS 3 support for smooth gameplay and enhanced visuals.
• 16-inch Mini LED display with WQXGA resolution, delivering bright and detailed images with fast refresh and response times.
• 16 GB DDR5 memory that supports multitasking and streaming, expandable to 32 GB for heavier workloads.
• 1 TB SSD storage providing quick load times and ample space for games and applications.
• Advanced cooling system using AeroBlade 3D fans and liquid metal thermal grease to maintain stable performance during extended use.
• Per key RGB keyboard allowing customization of lighting for better visibility and personalized style.
• Wi-Fi 6E and Bluetooth 5.2 ensuring fast and reliable wireless connectivity for online gaming and peripherals.
• Durable anodized aluminum chassis that balances sturdiness with portability, weighing just over 6 pounds.
• Multiple connectivity options including Thunderbolt 4, HDMI, and USB ports for external displays, storage, and accessories.

Key specs

• Processor: 13th Gen Intel Core i7-13700HX, up to 5 GHz boost clock
• Graphics: NVIDIA GeForce RTX 4060 with 8 GB GDDR6
• Display: 16-inch WQXGA Mini LED (2560 × 1600), 165 Hz refresh rate, 3 ms response time
• Memory: 16 GB DDR5, expandable to 32 GB
• Storage: 1 TB solid state drive
• Wireless: Wi-Fi 6E, Bluetooth 5.2
• Weight: 6.39 pounds
• Cooling: AeroBlade 3D fans with liquid metal thermal grease
• Ports: Thunderbolt 4, HDMI, multiple USB ports

Connectivity and compatibility

This laptop offers a versatile set of ports and wireless options to connect with a wide range of devices. Thunderbolt 4 supports high-speed data transfer and external displays, while HDMI allows easy connection to monitors and TVs. Multiple USB ports accommodate peripherals like gaming controllers, external storage, and capture cards. The inclusion of Wi-Fi 6E and Bluetooth 5.2 ensures stable and fast wireless connections for online gaming, streaming, and accessories.

Performance and reliability

The combination of a high-end Intel processor and NVIDIA RTX graphics ensures this laptop can handle demanding games and creative applications alike. The advanced cooling system with AeroBlade 3D fans and liquid metal thermal grease keeps temperatures in check, preventing throttling during long gaming sessions or intensive workloads. This design helps maintain consistent performance and extends the lifespan of the components.

Ideal uses and environments

This Predator Helios 16 model fits well in gaming setups where high frame rates and visual clarity are essential, such as competitive shooters and racing games. It also suits content creators and professionals who need powerful hardware for editing and rendering. Its relatively lightweight and durable chassis make it convenient for users who move between home, school, or local tournaments, providing a balance of portability and power.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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